M4 Helps Service
Companies To Simplify Work Processes
A necessity to stay lean and survive the recession.
We identified most SMEs are
facing these problems
Feels familiar?
MANUAL REPORTING
Your workers have to deal with their paperwork manually
So you have to go through the procedure of verifying your workers’ reports again and again.
INEFFICIENT PLANNING
You don’t have the ability to seamlessly change your schedules.
LESS CONTROL
You don’t know where your technicians currently are
So you can’t track how much time they have spent doing their job.
Introducing M4 System
No more hustling to organize your business workflow after using M4. These solutions are integrated within M4 app, making your business a better place, one app at a time.
Let's Begin
- Create a one time or contractual job with our flexi scheduling app.
- Jobs will be added into the calendar automatically and you may populate recurring jobs in a few simple clicks.
- By the way, you can create jobs perpetually for ongoing contracts too!
Auto Confirmations
- Save your time calling each and every of your customers.
- Send Service Reminder to your customers automatically a day before through your choice of communication platforms.
- Automated : Email & SMS
- Click to send: WhatsApp
Last Minute Changes? No problem.
With M4 you will be well prepared for all kinds of sudden changes on your fixed schedules.
Just drag & drop on team calendar to re-assign or modify changes.
Assisted Job Assignment
When there are multiple stops within a day, chances of you passing by the same place twice may happen.
Assign jobs to your teams by zones with calculated trip planning integrated with Google Maps.
Live updates from your team
Technicians receive mobile notifications on new, rescheduled, or cancelled job to their current schedule.
Ready, Set, Go!
Tap on refresh to get navigation to the next job. Save time typing-in the address, just tap-n-go.
When arrive, tap on ‘start job’ to review and start the job.
Technicians’ check-in/out will notify operator on their location & job time throughout the day.
Trip Planner On Mobile
- Tap one button to open Google Maps routing feature with Drag & Drop to rearrange the route for the day.
- Empower each staff with ability to plan their own trip and save time without the need to type address and search for customer location individually.
Get Things Done, Visually
MapScan allows your technicians to scan stations and add into the floor plan with photo attachments for easy identification and locating serviced stations.
Complete the job with customer feedback
- Receive service report when your technician ends the job.
- After a customer signs & rates the job, a PDF service report will be sent out automatically to your customer by email.
- By the way, any payment collected is reflected & technician can add next follow up service in the service report.
... and many more
These features are fully integrated within M4 app, designed to optimize your team performance
Sales/CRM
Get a complete overview of your contacts on one page. From the first “hello” to the final invoice. This includes contact details, communication history, jobs, quotes, orders, and invoices.
Scheduling
Create a job, choose a client, and assign it to your team with only a few clicks. Scheduling in M4 gives you the flexibility you need to add new jobs, close jobs, and complete jobs—faster.
With Drag & Drop feature, forget about retyping the order or editing, just drag the current job to the new time specification.
Servicing
Tap one button to open Google Maps routing feature with Drag & Drop to rearrange the route for the day.
Empower each staff with ability to plan their own trip and save time without the need to type address and search for customer location individually.
Billing
Just a click of a button sends an invoice to your client who can pay or automate it with M4's auto-invoicing feature. Keep customer accounts updated with late payment reminders.
Inventory
M4’s inventory features keep a track record of every transaction that occurs in your inventory, such as stocks taken-in, taken-out, balance, usage and more.
Who is M4 for?
Pest Control
Elevator Services
Medical Devices Supplies
Hygiene
Plant Rental
IT Support
M4 is all over ASEAN
We are grateful to have clients from:
Malaysia
Philippines
Indonesia
Singapore
Vietnam
Frequently Asked Questions
M4 system is an innovative technology that optimizes business & TEAM performance. A tool to measure and make informed decisions for management. Aiming to empower your servicing business, this robust system enables businesses to WORK efficiently from quoting, reporting, scheduling, stocking
Whether you’re a team of 5 or a group of 50, M4 system can help you organise your workflow and adds competitiveness to your company.
Attract more clients and improve your margins with M4’s online work quotations and automated reminders. You’ll impress your clients, improve your company’s brand and get more jobs done, faster.
Please fill in the trial request form and upon initial assessment, we will offer you a 14 days trial access to M4 starter features.
When you’re nearing the end of your trial we’ll send you a reminder to enter your billing details to continue for the service. If your account does expire before you enter your billing information don’t worry, nothing will be deleted. You can contact us for billing and continue using the software.
50+ business are already winning with M4
We built this for sales and on-field services in streamlining the business processes.
